Refund Policy

We want you to be happy with your gear. If something isn't right, here's how returns and refunds work at Filthy Co. Apparel Company.

Return Window

You have thirty (30) days from the date your order is delivered to request a return or exchange. To start a return, email xfilthyco@gmail.com with your order number and the item(s) you'd like to return.

Condition of Returned Items

Items must be unworn, unwashed, and in original condition with all tags attached to qualify for a return or exchange. Items that show signs of wear, washing, or damage not caused by us may not be eligible for a refund.

How Refunds Work

Once we receive and inspect your returned item, we'll notify you by email that it's been received and let you know whether the refund is approved. If approved, your refund will be issued to your original payment method within five (5) to ten (10) business days. Shipping charges from the original order are non-refundable.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, the cost of return shipping is the customer's responsibility.

Exchanges

Need a different size instead? Email us at xfilthyco@gmail.com and we'll help you exchange for the correct size, subject to availability, within the same thirty (30) day window.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or isn't what you ordered, contact us within seven (7) days of delivery at xfilthyco@gmail.com with a photo of the issue, and we'll make it right at no cost to you.

Pre-Order Items

Pre-order purchases follow the same 30-day return window described above, starting from the date the item is actually delivered to you (not the date it was ordered).

Questions

Reach out anytime at xfilthyco@gmail.com.